Capital Campaign Engagement
Communication Best Practices for All Phases of a Campaign
Alumni associations must constantly be up to date with the latest trends and innovations in social media and mobile. This report offers a glimpse at the strategies leading colleges and universities are using to align and coordinate outreach and campaigns across a range of new platforms and sub-segments of their alumni bases.
Schools must leverage alumni milestones to improve alumni development. From our review of alumni websites, common milestone celebrations include designated microsites, promotional logos, custom hashtags and contest giveaways. This brief presents five alumni milestones from schools within the Alumni Monitor coverage group as well as other universities that surpassed their 100,000 alumni mark.
Social Media Matters: Offer an Ambassador Program Colleges and universities are creating reward programs by offering supporters an incentivized social media ambassador program to promote official Giving Day content. The most effective social media ambassador programs reward participants for their online participation with an entry to win school apparel and merchandise. Social media ambassador programs are critical to spark alumni participation in Giving Day and campaigns.Fundraising Updates Are Simply Not Enough: Incorporate a Webcast It is imperative that schools use social media to provide fundraising and donor updates to supporters about their Giving Days. Without having to wait for fundraising updates, donors can quickly learn about the event’s progress in the broadcast. This brief looks at critical Giving Day strategies and features.
Create Well-Designed Graphics: Make Infographics Clean and Simple Colleges and universities must design infographics in an easily digestible manner where alumni can clearly read the content and limit the amount of scrolling to view the entire graphic. Professional, well-designed graphics capture a reader’s attention.Keep Branding in Mind: Incorporate School Logos and Colors The most effective infographics incorporate school colors, logos or other recognizable features. When readers scan the infographic, the colors and logos should easily help identify the school publishing the graphic and draw an association that is both familiar and professional. This brief showcases five infographics from universities within the Alumni Monitor cover group.
The rapid change of communications offers opportunities and threats to the future of alumni magazines. The most effective magazines inform, entertain and engage readers of all audiences. All supporters, not just alumni, should have the option to subscribe to the print publication. This Alumni Monitor report reviews nine hard-copy magazines with an emphasis on design and availability, content, promotions and advertisements.
When possible, schools should endeavor to make it easy to donate directly from the app. Additionally, navigation must be intuitive and efficient. Top apps also provide compelling reasons for alumni to visit the app, including directories and information on alumni discounts. This report identifies several best practices related to alumni apps.
Social media has grown from an afterthought to a key component in alumni outreach, allowing schools to reach out and stay in touch with their graduates. Facebook offers a flexible outlet for alumni outreach and development offices to reach their university communities. This white paper examines the best practices in Facebook-based alumni outreach.
School must employ magazines as an effective method of outreach to alert alumni and supporters about recent news, upcoming events and sparking increased donations. This report examines the hard-copy magazines available for eight schools covered by the Alumni Monitor coverage group.
This research examines the relationship between graduates and their alma mater as well as to distinguish their current donating behavior. Corporate Insight looked to understand the opinions graduates have regarding how they are treated as alumni. This research also includes where the alma mater ranked against other causes like charities and other types of philanthropy. To accomplish this, Corporate Insight surveyed students who have received an Undergraduate degree from a list of 187 major college universities. 1,100 respondents (from 168 different schools) conducted an online survey using Qualtrics’s consumer panel. Interviews were done from October 7th – October 9th.